How it works:
Whatnot Auctions
THURSDAYS AT 4 PM (PT)
An interactive & exciting live shopping experience on the Whatnot app, where you can bid on authentic designer pieces starting at just $1! Follow the steps below to learn how to join.
Step 1: Access the auctions
Get the whatnot app
Download the Whatnot app to create your account. Click below to get $15 to use on your first purchase when you sign up.
Step 2: Get verified
verification is required
Before you shop, set up your profile, go to your settings, and get verified as a buyer. This verification process should only take a few minutes.
Step 3: Follow FashioNica
get alerted when we go live
Give us a follow and turn on notifications! Click the bell at the top of our Whatnot profile and you'll instantly be alerted whenever we go live.
Step 4: Join the livestream
THURSDAY @ 4pm (PT)
When you get the notification, open our livestream for an interactive experience! Chat with fellow bag lovers and watch as we showcase our curated selection of vintage treasures.
Step 5: Bid live
Highest bidder wins
As we showcase each piece, swipe the yellow slider at the bottom to the right to submit a bid.
Step 6: Review the show rules
Bid responsibly
Find the show notes pinned on the live with a list of rules. For fairness, all sales are final (no exceptions). Most importantly, be kind and respectful, and have fun!
Whatnot FAQ
Does Whatnot ship internationally?
Yes, Whatnot ships to most countries around the world. If your country is not supported, please write to Whatnot's support team to request shipping to your country. For more information, visit the Shipping Help Center for buyers.
How does customs work on Whatnot and who is responsible for paying duty fees?
Here is a general explanation of how customs works:
- Shipping and Arrival at Customs: Once an international order is placed and your package is shipped, your shipment will arrive at customs in your country where it is handed to a customs office.
- Inspection: Customs officials inspect the package to ensure it complies with local laws and regulations. They check for prohibited items and verify the declared value of the goods.
- Assessment of Duties and Taxes: Based on the type and value of the goods, customs calculates any duties (import taxes) and fees that are due. The calculation can include VAT (Value Added Tax), customs duties, and other applicable taxes.
- Notification: You, the recipient, will be notified that your package is being held by customs and informed of any fees that need to be paid.
- Payment: You pay the assessed duties and fees. This can often be done online or through the shipping company.
- Release and Delivery: Once the fees are paid, the package is released from customs and delivered to your address.
The process may vary slightly depending on your country. For specific details, it's best to check with your local customs office.
How will my order be shipped?
Most orders will ship via USPS with included insurance and a request for signature. International orders over $2,000 will be shipped via DHL.
Can I cancel my order?
We understand the excitement of purchasing a bag, especially in a live auction setting. However, please make sure you are confident in your purchase before completing your purchase. Due to the unique nature of our sourcing and carefully curated inventory, all sales are final.
What if I have issues with my order?
Whatnot's Support Team supports all buyer orders made on their platform. Reach out to Whatnot's Support Team through your Whatnot app and they will be able to assist.
Do you charge taxes and shipping?
Yes, taxes and shipping are calculated at the time of checkout based on your shipping location and the weight of the item.